Transient and Outreach Manager

WHO ARE WE?

Established in 1991, Danila Dilba Health Service (DDHS) is an Aboriginal community-controlled organisation committed to providing culturally appropriate, comprehensive primary health care services and community development within the Biluru (Aboriginal) community of the Yilli Rreung (Greater Darwin) Region in the Northern Territory.

We work to address the social determinants of health including the broader issues that affect our people’s health, through evidence-based research and public advocacy. We also work to empower individuals, families, and communities to optimise their health.

WHAT WILL YOU FOCUS ON?

The Transient and Outreach Manager will be responsible for leading a team in the development, implementation, and evaluation of a comprehensive primary health care service aimed at assessing and stabilising the immediate health care needs of vulnerable homeless and transient individuals in the greater Darwin region.

RESPONSIBILITIES

• Develop a plan for the establishment and operation of the primary health care service, in alignment with the goals and objectives of the initiative.
• Coordinate the recruitment and training of a multidisciplinary team, including healthcare professionals, social workers, and support staff, to provide comprehensive support to clients.
• Establish partnerships and collaborations with other service providers, community organisations, and government agencies to ensure holistic support for the target client group.
• Oversee the day-to-day operations of the primary health care service, including scheduling, resource allocation, and quality assurance.
• Implement protocols and procedures to assess and address the immediate healthcare needs of clients, with a focus on providing timely and effective interventions.
• Facilitate access to essential services such as income support, transportation, shelter, and legal assistance for clients in need.
• Monitor and evaluate the effectiveness of the primary health care service in improving health outcomes and service delivery for the local population.
• Collect and analyse data to measure key performance indicators, identify areas for improvement, and inform decision-making processes.

QUALIFICATIONS

Essential

• Minimum 3 years’ experience in project management, preferably in the healthcare or social services sector.
• A formal qualification in a related field such as healthcare administration, healthcare management, nursing, public health, or a clinical discipline.
• Previous experience working in the Aboriginal Health Sector.
• Understanding of current health issues relevant to Aboriginal & Torres Strait Islander communities, particularly with chronic disease.
• Demonstrated knowledge of primary health care principles, multidisciplinary team approaches, and social determinants of health.
• Strong management, leadership, and interpersonal skills, with the ability to effectively collaborate with diverse stakeholders and build partnerships.
• Excellent communication skills, including written and verbal communication, presentation, and negotiation skills.
• Experience in program evaluation, data analysis, and performance measurement.
• Ability to work independently, prioritise tasks, and manage competing priorities in a dynamic environment.
• Understanding of cultural competency and sensitivity to the needs of diverse populations, including Indigenous communities.
• Knowledge of relevant legislation, policies, and guidelines related to healthcare service delivery in Australia.

CONTACT AND APPLICATION INFORMATION

Tiana McCoy (Executive Manager – Clinical Services) 08 8942 5400

We ask that you supply the following documentation in your application to assist the hiring managers with their decision making.   

• Police check or willingness to obtain one
• Current Working with Children Clearance (Ochre Card) or the ability and willingness to obtain one
• Current CPR certificate or the preparedness to gain one within 6 months of commencement. 
• Full vaccination against Covid-19 or evidence of exemption as listed on the Australian Immunisation Register (AIR)
• Current drivers’ licence
• Work right documents (Australian passport/birth certificate OR international passport with visa).

BENEFITS AND ENTITLEMENTS

• 6 weeks annual leave
• 5 days paid leave during end-of-year shut down (additional to annual leave)
• Salary packaging up to $15,990 per annum

POSITION DESCRIPTION

Select “Apply now” and you will be directed to the full position description.

COMMITTED TO PROTECTING CHILDREN

Danila Dilba Health Service is committed to protecting the rights of children in all areas where we work. Applicants are advised we will conduct police checks and other screening procedures to ensure we maintain and promote a child safe environment.

To work with DDHS you must hold, or be willing to obtain, a current police check, a valid NT working with children's card, a current CPR certificate and full vaccination against COVID-19, or an exemption as listed on the Australian Immunisation Register (AIR).

Only those with full working rights will be considered for this position.