fbpx Healing and Recovery Administration Support | Danila Dilba

Healing and Recovery Administration Support

Job Category
Position Type
Full Time
Application Closing Date
$69,366 - $74,426 per annum (Admin 3.1 to 3.4)

This position is identified for an Aboriginal and/or Torres Strait Islander person and is intended to constitute a special measure under section 8 (1) of the Racial Discrimination Act 1975 (Cth), and section 57 of the Anti-Discrimination Act 1996 (NT).


Established in 1991, Danila Dilba Health Services (DDHS) is a not-for-profit, Aboriginal community-controlled organisation that is committed to providing culturally appropriate, comprehensive primary health care services and community development within the Biluru (Aboriginal) community of the Yilli Rreung (Greater Darwin) region in the Northern Territory.

We are focused on acute care, immunisation, chronic disease management, women’s health, men’s health, child and maternal health and sexual health.

We also provide a range of community programs in areas including health promotion, mental health, social and emotional wellbeing, and alcohol, tobacco, and other drugs.


The Healing and Recovery Service is a proactive Aftercare service that is designed and delivered to support Aboriginal and Torres Strait Islander People following a suicide attempt or suicidal crisis.  The Healing and Recovery Service provides a safe environment, culturally appropriate care co-ordination, support and linkages with different aspects of treatment or response.


  • Provide general administration support, e.g., filing, photocopying, scanning, maintenance of records, secretariat duties inclusive of minute taking, data entry, etc.
  • Provide receptionist services, manage generic email inbox, telephone, taking messages, deliveries, mail as required.
  • Assist healing and recovery staff with client booking, confirming, cancelling, rescheduling as required.
  • Assisting with reporting requirements with data input as advised
  • Assisting with release of information processes with DDHS
  • Support Healing and Recovery Staff with external provider and stakeholder communications
  • Act as the liaison person on client’s behalf and organise transport in accordance with eligibility.
  • Monitor waiting lists and outstanding referrals and report anomalies.
  • Undertake orientation duties for new staff.
  • Maintain client confidentiality.
  • Identify and report hazards in the workplace.
  • Act only in ways that advance DDHS objectives, values and reputation and with honesty, integrity and good faith.
  • Other duties as required, consistent with skills and experience, as directed by the relevant member of DDHS.
  • Provide administrative support in the development of The Greater Darwin Suicide Prevention Plan.



  • Demonstrated knowledge and experience in a similar role that illustrates your abilities in maintaining effective administration systems.
  • Communication and interpersonal skills with the ability to interact positively with aboriginal people from diverse backgrounds as well as people from a wide range of cultural and social backgrounds.
  • Demonstrated experience in coordinating specialist services and liaison with service providers.
  • Awareness of and sensitivity to Aboriginal culture and history; and an understanding of social, health and wellbeing issues affecting Aboriginal and Torres Strait Islander families.
  • Ability to work independently, and as part of a team, with an ability to plan, manage and prioritise tasks and resources to deliver outcomes within time and budget considerations.
  • Ability to acquire appropriate family and social information to assist with organising appointments and clinics, and an understanding of confidentiality.
  • Demonstrated written skills in the preparation of reports, general correspondence, and documentations, as well as demonstrated computer skills.


  • Aboriginal and Torres Strait Islander descent.
  • Experience working in aboriginal community-controlled sector.
  • Cert III or IV Business Administration

Jenon Batty -   Culture Care Connect Network Coordination Officer (08 8942 5400)

We ask that you supply the following documentation in your application to assist the hiring managers with their decision making.   

  • Current resume and cover letter
  • Covid-19 vaccination certificate, or evidence of exemption
  • Current drivers’ licence
  • Work right documents (Australian passport/birth certificate OR international passport with visa)
  • Relevant qualifications
  • 6 weeks annual leave
  • 5 days paid leave during end-of-year shut down (additional to annual leave)
  • Salary packaging up to $15,990 per annum

Select “Apply now” and you will be directed to the full position description.


Danila Dilba Health Service is committed to protecting the rights of children in all areas where we work. Applicants are advised we will conduct police checks and other screening procedures to ensure we maintain and promote a child safe environment.

To work with DDHS you must hold, or be willing to obtain, a current police check, a valid NT working with children's card, a current CPR certificate and full vaccination against COVID-19, or an exemption as listed on the Australian Immunisation Register (AIR).

Only those with full working rights will be considered for this position.



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