WHO ARE WE?
Established in 1991, Danila Dilba Health Service (DDHS) is an Aboriginal community-controlled organisation committed to providing culturally appropriate, comprehensive primary health care services and community development within the Biluru (Aboriginal) community of the Yilli Rreung (Greater Darwin) Region in the Northern Territory.
We work to address the social determinants of health including the broader issues that affect our people’s health, through evidence-based research and public advocacy. We also work to empower individuals, families, and communities to optimise their health.
WHAT WILL YOU FOCUS ON?
Provide high level Administrative Support to the Transient and Outreach Team to support increased access to comprehensive Primary Health Care for vulnerable homeless and transient individuals in the greater Darwin region.
The role will play a pivotal role in supporting the development, implementation, and evaluation of the service and would suit a proactive individual who can effectively collaborate with various teams, ensure smooth communication with clients, and assist in the seamless execution of objectives.
RESPONSIBILITIES
- Contribute to the development and implementation of strategies designed to meet organisational and program objectives.
- Assist in the identification and implementation of innovations to improve the effectiveness and efficiency of service delivery.
- Support the process of organizational change within the scope of the project.
- Coordinate logistics and operational aspects related to project implementation.
- Facilitate communication among team members to ensure alignment with project goals.
- Monitor project progress and identify potential risks or issues, escalating them to the appropriate stakeholders as needed.
- Assist in the collection and analysis of quantitative and qualitative data for the purpose of reporting and evaluation.
- Design evaluation frameworks and methodologies to assess project outcomes.
QUALIFICATIONS
Essential
- Demonstrated experience in working effectively in a customer service or administrative role requiring confidentiality, initiative, integrity, and sound judgement.
- High level of administrative and organisational skills including experience managing workload timeframes.
- Experience in administrative procedures for management of documents and maintenance of records.
- Demonstrated ability to communicate effectively with people and stakeholders across a range of cultures and professions.
- Highly developed interpersonal skills including written and verbal communication skills with an ability to handle sensitive matters and maintain confidentiality.
- Ability to work independently with strong organisational skills and demonstrated ability to plan, manage and prioritise tasks to deliver outcomes within tight timelines.
- Demonstrated high level computer skills, including experience using Microsoft Word and Excel (or similar) as well as the ability to use clinical practice software.
Desirable
- Qualification or working towards qualification in Health Administration.
- Demonstrated experience and competency in working with Communicare.
- Experience in working in an Aboriginal Community Controlled Health Service or similar complex environment.
- CONTACT AND APPLICATION INFORMATION
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Tiana McCoy (Executive Manager – Clinical Services) 08 8942 5400
We ask that you supply the following documentation in your application to assist the hiring managers with their decision making.
- Police check or willingness to obtain one
- Current Working with Children Clearance (Ochre Card) or the ability and willingness to obtain one
- Current CPR certificate or the preparedness to gain one within 6 months of commencement.
- Current drivers’ licence
- Full vaccination against Covid-19 or evidence of exemption as listed on the Australian Immunisation Register (AIR)
- Work right documents (Australian passport/birth certificate OR international passport with visa).
- BENEFITS AND ENTITLEMENTS
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- 6 weeks annual leave
- 5 days paid leave during end-of-year shut down (additional to annual leave)
- Salary packaging up to $15,990 per annum
- POSITION DESCRIPTION
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Select “Apply now” and you will be directed to the full position description.
- COMMITTED TO PROTECTING CHILDREN
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Danila Dilba Health Service is committed to protecting the rights of children in all areas where we work. Applicants are advised we will conduct police checks and other screening procedures to ensure we maintain and promote a child safe environment.
To work with DDHS you must hold, or be willing to obtain, a current police check, a valid NT working with children's card, a current CPR certificate and full vaccination against COVID-19, or an exemption as listed on the Australian Immunisation Register (AIR).
Only those with full working rights will be considered for this position.