fbpx 2x Aged Care Engagement Officer | Danila Dilba

2x Aged Care Engagement Officer

Job Category
Position Type
Full Time
Application Closing Date
Salary Range: $69,601-$74,905 p.a. as per Danila Dilba Enterprise Agreement 2022 - 2026

This position is identified for an Aboriginal and/or Torres Strait Islander person and is intended to constitute a special measure under section 8 (1) of the Racial Discrimination Act 1975 (Cth), and section 57 of the Anti-Discrimination Act 1996 (NT).


Established in 1991, Danila Dilba Health Services (DDHS) is a not-for-profit, Aboriginal community-controlled organisation that is committed to providing culturally appropriate, comprehensive primary health care services and community development within the Biluru (Aboriginal) community of the Yilli Rreung (Greater Darwin) region in the Northern Territory.

We are focused on acute care, immunisation, chronic disease management, women’s health, men’s health, child and maternal health and sexual health.

We also provide a range of community programs in areas including health promotion, mental health, social and emotional wellbeing, and alcohol, tobacco, and other drugs.


The Aged Care Engagement Officer has the primary responsibility of connecting with local Elders, older Aboriginal and Torres Strait Islander people and their families to raise awareness of their aged care entitlements.

The overarching function of the Aged Care Engagement Officer is to ensure that support for clients is organised, sequenced and supported to enable effective access to appropriate aged care services both internal and external to Danila Dilba.

The Aged Care Engagement Officer will work under the supervision of the Co Ordinator- Intake, Assessment and Engagement.  They will also help determine the level of local demand for aged care services, identify existing aged care services, any service gaps in the area and continue advocacy work with clients as required.


  • Provide active community outreach to promote aged care services, identify and engage with potential clients.
  • Support clients to identify goals and needs to ensure they get the appropriate level of care and services, which can include referrals to other specialised services and support.
  • Support clients’ aged care needs through internal referral processes.
  • Assist clients with advocacy and support throughout the My Aged Care registration and review processes.
  • Provide support to enable client access to appointments.
  • Liaise with the aged care team to continuously review and enhance the role.
  • Build and maintain awareness and understanding of the DDHS strategic plan and any associated Aged Care strategy.
  • Comply with DDHS Conduct Policy, Privacy and Confidentiality of Health Information Policy.



  • Excellent and strong relationships with the local Aboriginal and Torres Strait Islander Community.
  • Good communication and interpersonal skills, with the ability to build trusting relationships in community.
  • Experience working with older people.
  • Understanding of the internal ACCHO services available to clients.
  • Knowledge of or willingness to learn about the aged care landscape.
  • Ability to or willingness to learn how to enter data and reporting.
  • Demonstrated experience working unsupervised and as part of a team.


  • Demonstrated understanding of the principles of person-centred care and trauma-informed practice.
  • Qualification in community services.
  • Certificate in Aboriginal mental health first aid.

Edith Heiberg – Senior Manager Aged Care 08 8942 5400

We ask that you supply the following documentation in your application to assist the hiring managers with their decision making:

  • Police Check or willingness to obtain one
  • Ability and willingness to obtain a Working with Children Clearance (Ochre Card)
  • Current driver’s licence 
  • Current CPR certificate or the preparedness to gain one within 6 months of commencement
  • Fully vaccinated against COVID-19 or an exemption as listed on the Australian Immunisation Register (AIR) be submitted
  • Full rights to work in Australia
  • 6 weeks annual leave
  • 5 days paid leave during end-of-year shut down (additional to annual leave)
  • Salary packaging up to $15,990 per annum, plus additional packaging options.
  • Career development and training opportunities

Select “Apply now” and you will be directed to the full position description.


Danila Dilba Health Service is committed to protecting the rights of children in all areas where we work. Applicants are advised we will conduct police checks and other screening procedures to ensure we maintain and promote a child safe environment.

To work with DDHS you must hold, or be willing to obtain, a current police check, a valid NT working with children's card, a current CPR certificate and full vaccination against COVID-19, or an exemption as listed on the Australian Immunisation Register (AIR).

Only those with full working rights will be considered for this position.


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