Tell us what you think

Feedback – Help Us to Improve Our Service

At Danila Dilba Health Service, we are always working hard to improve our services. To help us achieve this, we are keen to hear from you about your experiences.

Did you have a particularly good experience? Tell us about it! Did you have a particularly bad experience? Either way, tell us about it!

All feedback goes directly to our leadership team to be reviewed and actions put into place to ensure we continue to provide our clients the best service we can.

General Feedback Form

Please complete the below form if you would like to provide general feedback to us.

Note: Please scroll to the below Complaints form if you would like to make a formal complaint.

Make a Complaint

We value your complaint

Thank you for taking the time to make your complaint. Danila Dilba Health Service recognises the importance of our clients having access to high-quality, culturally-appropriate health care and that where this does not happen, our clients and their guardians / carers / advocates have the right to make a complaint.

Danila Dilba also recognises that complaints help drive improvement in what we do by identifying where we can do better.

Please complete the form below to lodge your complaint.

If you would prefer to print a PDF copy of our Complaints Form you can complete and return to a DDHS clinic.

If you do not want to make your complaint to Danila Dilba Health Service, you can contact the Northern Territory Health and Community Services Complaints Commission.

Title *

First Name *

Surname *

Date of Birth *

Address *

Suburb *

Postcode *

Phone Number *

Email

Do you have a disability of other special needs? If yes, please specify *

Is this complaint for someone else? If YES, please give the details of the person below. If NO, please skip this section

Title

First Name

Surname

Date of Birth

Address

Suburb

Postcode

Phone Number

Email

What is your relationship with the person making the complaint, and why are you submitted the complaint for them? *

Date consent provided

If the person if unable to provide consent, please tell us why.

Please describe your complaint and attach any relevant documents, such as letters or reports. NOTE: Be as specific as possible. Include information like what led to the complaint, what happened, and who was involved. Please upload any relevant documents (like letters or reports) below. *

Please upload any relevant documents here (i.e. letters or reports)

Choose File

What would you like the outcome of this complaint to be? (i.e. an explanation, an apology, better service, disciplinary action, change of policy/procedure. *

Date consent provided

Thank you for taking the time to share your feedback. A Danila Dilba staff member will be in contact soon. If you would like to contact us in the mean time please call (08) 8942 5400.

There was an error trying to send your message. Please try again.